Privacy Policies

Privacy Policy

Effective Date: May 28, 2026

Kline Properties, Inc. (“Kline Properties,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information collected through klinepm.com and related communications. This Privacy Policy explains what information may be collected, how it may be used, when it may be shared, and the choices available to users.

This Privacy Policy applies to information collected through the website, contact forms, leasing and property management inquiries, tenant and owner portal access points, email communications, and SMS communications associated with Kline Properties’ services.

Information Collected

Depending on how the website and services are used, the following categories of information may be collected:

  • Contact information, such as name, email address, phone number, mailing address, and any information submitted through website forms.
  • Rental, leasing, or property-related information voluntarily provided in inquiries, applications, maintenance requests, or related submissions.
  • Transaction and account-related information needed to support property management operations, portal access, or communications with tenants, owners, prospects, vendors, and applicants.
  • Device and usage information, such as IP address, browser type, referring pages, pages viewed, date/time stamps, and interactions with the website.
  • Cookie and similar tracking information collected through analytics and website technologies.
  • Messaging information associated with text messaging and phone communications, including mobile number, message content, delivery metadata, and communication preferences, where applicable.

How Information Is Used

Information may be used to:

  • Respond to inquiries and provide requested information about rentals, property management, tenant services, or owner services.
  • Process and manage applications, leases, tenancy-related communications, owner communications, maintenance coordination, and other property management functions.
  • Operate, maintain, and improve the website, forms, communications, and internal business processes.
  • Monitor website performance and usage trends through analytics tools.
  • Send transactional or service-related emails and text messages, including appointment, leasing, maintenance, account, and other operational communications.
  • Send marketing or promotional communications where permitted by law or where consent has been provided; recipients may opt out of marketing communications at any time.
  • Protect against fraud, misuse, unauthorized access, and legal or regulatory violations.
  • Comply with legal obligations and enforce applicable agreements, policies, and rights.

Cookies and Analytics

The website may use cookies and similar technologies to support website functionality, understand how visitors use the site, and improve performance.

Kline Properties uses Google Analytics, which may collect information such as IP address, device and browser information, pages visited, session activity, and other usage data through cookies and similar technologies. Google Analytics helps evaluate website traffic and user interactions.

Users can learn more about how Google uses information by visiting Google’s policies and can control certain analytics preferences through browser settings or Google’s available opt-out tools.

Email and SMS Communications

Kline Properties may communicate by email using Google Gmail and by text messaging using Twilio or similar messaging services in connection with property management, leasing, scheduling, support, and related business operations. Information submitted through forms or other communications may be processed through those service providers on the Company’s behalf.

SMS consent or phone numbers provided for operational text communications will not be used for unrelated marketing purposes except as permitted by law and as disclosed at the point of collection. Message frequency may vary, and message and data rates may apply based on the user’s mobile carrier plan.

Users who no longer wish to receive marketing emails may use the unsubscribe link included in those messages. Users who receive text messages may reply STOP where applicable or contact the Company using the information below to request that non-essential messaging cease.

Sharing of Information

Personal information may be shared in the following circumstances:

  • With service providers and vendors that support website hosting, analytics, email, SMS delivery, portal access, property management operations, payment processing, maintenance coordination, document handling, or similar business functions, including Rent Manager, Google, and Twilio, as applicable.[5][6]
  • With property owners, tenants, applicants, vendors, contractors, or agents where necessary to provide property management services or complete requested transactions.
  • With legal, regulatory, governmental, or law enforcement authorities when required by law, subpoena, court order, or to protect rights, safety, or property.
  • In connection with a business transfer such as a merger, acquisition, restructuring, financing, or sale of assets, subject to applicable confidentiality and legal requirements.

Kline Properties does not sell personal information for money. If the Company engages in targeted advertising or similar data-sharing activities covered by applicable law, users may have the right to opt out as described below.

Data Retention

Personal information may be retained for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to provide services, maintain business and property records, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods may vary depending on the type of information, the nature of the relationship, applicable legal requirements, and legitimate business needs.

Security

Reasonable administrative, technical, and physical safeguards may be used to help protect personal information from unauthorized access, use, alteration, or disclosure. However, no method of internet transmission or electronic storage is completely secure, and absolute security cannot be guaranteed.

Privacy Rights

Depending on the user’s state or country of residence, privacy laws may provide rights to request access to personal information, correct inaccuracies, delete personal information, obtain a copy of personal information, or opt out of certain processing activities such as targeted advertising or profiling.[2][5]

Indiana’s consumer privacy law requires businesses covered by the law to provide consumers with notice of data practices and a method to exercise certain privacy rights.

To submit a privacy request, users may contact Kline Properties using the contact information below. Additional information may be requested to verify identity before completing a request, where permitted by law.

Children’s Privacy

The website and services are not directed to children under 13, and Kline Properties does not knowingly collect personal information online from children under 13 through the website.

Third-Party Links and Portals

The website may contain links to third-party websites, portals, or services, including tenant or owner portals and other external platforms. Kline Properties is not responsible for the privacy practices of third-party websites or services, and users should review the privacy policies of those third parties separately.[5][6]

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in legal requirements, business practices, technologies, or services. Any updated version will be posted on this page with a revised effective date.[5][8]

Contact Information

Kline Properties, Inc. should list a working privacy contact method so users can ask questions or submit privacy requests.

Replace this section before publishing with the Company’s preferred contact details, for example:

  • Mailing address: 1910 E Washington St, Indianapolis, IN 46201
  • Email: info@klinepm.com
  • Phone: +1-317-644-1400

Implementation Notes

Before publishing, confirm that this policy accurately reflects actual practices on the website and in Company operations, including all contact forms, cookies, analytics tags, portals, application workflows, email systems, and SMS workflows.

Also confirm whether the website uses any additional tools not yet listed here, such as Meta Pixel, reCAPTCHA, embedded maps, payment processors, background screening vendors, applicant screening platforms, or advertising networks, because those may require additional disclosures.